Privacy Policy

1. Who we are:

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Elevate is a yoga and wellness studio based in Felixstowe, UK.

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If you have any questions about this policy or your data, you can contact us at:
Email: hello@elevatefelixstowe.com

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2. What information we collect:

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We may collect and process the following data:

• Personal details – name, email address, phone number

• Booking information – class bookings, attendance, preferences

• Payment information – processed securely via third-party providers (we do not store full payment details)

• Website data – IP address, browser type, pages visited (via analytics tools)

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3. How we collect your data:

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We collect data when you:

• Book a class or event

• Sign up for emails or updates

• Contact us via forms or email

• Use or browse our website

We may also collect data through third-party booking platforms (e.g. Momence or similar).

 

4. How we use your data:

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We use your data to:

• Manage bookings and provide our services

• Communicate with you about classes, events or updates

• Improve our website and user experience

• Comply with legal and financial obligations

We only use your data where we have a lawful basis to do so (such as consent, contract, or legitimate interest).

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5. Sharing your data:

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We do not sell your personal data.

We may share your information with trusted third parties where necessary, including:

• Booking and scheduling platforms

• Payment processors

• Website and analytics providers

These providers are required to handle your data securely and in line with data protection laws.

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6. Data retention:

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We only keep your data for as long as necessary to:

• Provide our services

• Meet legal, tax or regulatory requirements

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7. Your rights:

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Under UK data protection law, you have the right to:

• Access the personal data we hold about you

• Request correction of inaccurate data

• Request deletion of your data

• Object to or restrict how your data is used

• Withdraw consent at any time

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To exercise these rights, please contact us using the details above.

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8. Cookies and website tracking:

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Our website may use cookies and similar technologies to:

• Improve performance and functionality

• Understand how visitors use the site

You can control or disable cookies through your browser settings.
 

9. Data security:

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We take appropriate measures to protect your data from unauthorised access, loss or misuse.

However, no system is completely secure, and we cannot guarantee absolute security.

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10. Changes to this policy:

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We may update this policy from time to time. The latest version will always be available on this page.

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11. Contact:

If you have any questions about this policy or how your data is handled, please contact:

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Elevate Felixstowe
Email: hello@elevatefelixstowe.com